Jul 28, 2026
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4 min read
It's been under a cover for eight months and it costs you customers every week.
Jul 21, 2026
2 min read
Two questions worth sitting with before you open the shop doors tomorrow
Jul 17, 2026
And Why He's Not Scared Of A Quiet Week Or 2. And What It Took.
Newsletter
Jul 14, 2026
Jul 7, 2026
I pulled 6 months of data on 7 shops. The numbers didn't say what I expected.
Dec 9, 2025
Don’t let warm leads go cold. A simple follow-up habit could double your sales.
Dec 8, 2025
3 min read
Because every single shop I see across the country does this.
Dec 1, 2025
1 min read
You have until 5pm EST to change all the things you're afraid of. Lets do it together.
9 min read
Two employees just walked into your office separately to blame each other for missing this month's coating target.
Nov 27, 2025
10 min read
You just finished explaining this month's priorities to your team. Everyone nodded. Everyone seemed to get it.
Nov 24, 2025
Your lead tech just rushed a $3,000 ceramic coating job.
Your phone rang four times yesterday while you were busy. You let it go to voicemail. You told yourself you would call back later. You never did.
Nov 20, 2025
8 min read
A shop owner told me something last month that I haven't been able to stop thinking about.
Nov 16, 2025
I talked to a shop owner last week who's doing everything right.
